Shipping policy
# Shipping Policy
**Last updated: June 3, 2026**
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## Order Processing
Orders are typically processed within **1–3 business days** after payment confirmation. You will receive an email notification once your order has been dispatched.
Processing times may be longer during peak periods or public holidays.
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## Shipping Times
We ship worldwide. Estimated delivery times are as follows:
| Destination | Estimated Delivery Time |
|---|---|
| Europe | 7–15 business days |
| United States & Canada | 10–20 business days |
| Rest of the world | 10–25 business days |
These are estimated timeframes and may vary depending on customs clearance, local postal services or other factors outside our control.
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## Shipping Costs
Shipping costs are calculated at checkout based on your location and order. Free shipping may be available on orders over a certain amount — check our website for current promotions.
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## Tracking Your Order
Once your order has been shipped, you will receive a tracking number by email. You can use this number to follow your shipment online.
Please allow up to **3–5 business days** for tracking information to be updated after dispatch.
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## Customs and Import Duties
International orders may be subject to customs fees, import duties or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
We recommend checking your local customs regulations before placing an order.
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## Lost or Delayed Orders
If your order has not arrived within the estimated timeframe, please contact us at **lussvo@hotmail.com** and we will investigate with our shipping partner.
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## Contact
**Lussvo**
Email: lussvo@hotmail.com
Website: lussvo.com